Return & Exchange Policy

At INTCOM TECHNOLOGY PRIVATE LIMITED, we value your satisfaction and strive to ensure a seamless shopping experience. If you are not fully satisfied with your purchase, you may request a return, refund, or exchange in accordance with the policy outlined below.

1. Eligibility for Returns

  • Returns are accepted within 10 days from the date of delivery.

  • The product must be unused, undamaged, and in its original packaging.

  • Proof of purchase (invoice/order confirmation) must be provided for processing the return.

2. Refund Policy

  • Once the returned product is received and inspected by our team, we will notify you regarding the status of your refund.

  • Approved refunds will be processed within 5–7 working days and credited to your original mode of payment.

  • Shipping charges (if any) are non-refundable.

3. Exchange Policy

  • Products eligible for exchange will be processed once the returned product is received and verified.

  • The replacement product will be dispatched within 5–7 working days after approval.

  • Exchanges are subject to stock availability.

4. Damaged or Defective Products

  • If you receive a damaged or defective product, please notify our customer service team within 10 days of delivery.

  • After verification, you may choose to receive a replacement or a full refund.

5. Non-Returnable Products

Certain categories of products may not be eligible for return due to hygiene, safety, or regulatory reasons. These exclusions (if any) will be clearly mentioned on the product page.

6. How to Initiate a Return

To initiate a return, refund, or exchange:

  • Contact our customer support team at intcomtechnology@gmail.com or call +91 9901941743 with your order details.

  • Our team will guide you through the process and arrange for a pickup or provide return instructions (as applicable).