Refund & Cancellation Policy

At INTCOM TECHNOLOGY PRIVATE LIMITED, we are committed to ensuring a smooth and transparent shopping experience for our customers. Please read our Refund and Cancellation Policy carefully to understand how you can request cancellations, refunds, or exchanges.

1. Order Cancellation

  • Cancellations will only be considered if the request is made within 10 days of placing the order.

  • Cancellation requests may not be accepted if:

    • The order has already been communicated to the seller/merchant.

    • The shipping process has been initiated.

    • The product is already out for delivery.

  • In such cases, you may choose to reject the product at the time of delivery.

2. Refund Policy

  • Once your cancellation or return request is approved, the refund will be processed within 5–7 working days.

  • The refund will be credited to your original mode of payment (or as otherwise agreed during resolution).

  • Shipping charges (if any) are non-refundable.

3. Exchange Policy

  • If you have requested an exchange, the replacement product will be dispatched within 5–7 working days after the return is received and approved.

  • Exchanges are subject to product availability.

4. Damaged or Defective Products

  • If you receive a damaged or defective product, please report it to our customer service team within 10 days of delivery.

  • After verification, we will provide a full refund or a replacement, as per your preference.

5. Return Timeline

  • Returns are accepted within 10 days from the date of delivery.

  • Products must be unused, undamaged, and in their original packaging to qualify for a refund or exchange.

6. How to Request a Refund or Cancellation

To request a cancellation, refund, or exchange:

  • Contact us at intcomtechnology@gmail.com or call +91 9901941743 with your order details.

  • Our customer support team will assist you with the process and keep you informed of the status.